OTP based authentication for paperless on-boarding : PFRDA Circular dated 02.01.2026

Circular
Circular No: PFRDA/2026/01/SUP-CRA/01
Date: 2nd Jan 2026
To
All Central Recordkeeping Agencies, Points of Presence and Other NPS
Stakeholders
Subject: OTP based authentication for paperless on-boarding-reg
In order to facilitate paperless opening of National Pension System (NPS) accounts, the Authority had issued Circular No. PFRDA/2020/23/SUP-CRA/10 dated 15th June 2020, permitting submission of NPS account opening applications through e-Signature or One Time Password (OTP).
2. In partial modification of Circular No PFRDA/2020/23/SUP-CRA/10 dated
15 June 2020, it has been decided that-
Applicants shall authenticate the submission of online NPS registration form through e-sign or through an OTP received on their mobile number. The consent and mandatory declarations applicable for opening of NPS account shall be specifically obtained from the applicant at the end of such online journey through the said e-Sign or mobile OTP authentication.
3. Central Recordkeeping Agencies (CRAs) and Points of Presence (POPs) are advised to align their systems and subscriber onboarding journeys in accordance with the above.
4. This Circular is issued in exercise of powers conferred under sub-section (1) of Section 14 read with clause (e) of sub-section (2) of Section 14 of the Pension Fund Regulatory and Development Authority Act, 2013.
Yours sincerely,
Digitally signed by
Ashish Kumar Bharati
Chief General Manager



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