35th SCOVA meeting – Annexure-II Carried Forwarded Agenda Items
Minutes of the meeting of 35th SCOVA held on 10.03.2026 under the Chairmanship of Hon’ble MOS (PP) at CSOI, KG Marg, New Delhi -reg. (Please click here to view/read DoP&PW Order F.No.42/11/2023-P&PW(D)/E-9312 dated 04.05.2026.)
Annexure-II
CARRIED FORWARD AGENDA ITEMS
| Sl. No. | Agenda Item | Comments of Ministry/Department |
| Department of Pension & Pensioners’ Welare | ||
| 1. | Increase in the Grant-in-Aid to PWAs | Proposal of increasing the Grant-in-Aid from existing Rs. 75,000/- to Rs. 5,00,000/- per annum per association has been approved bthe competent authority.
Hence, the item may be treated as closed. |
| 2. | Pensioners’ Associations raised the issue of difficulties being faced by family pensioners for grant of family pension after death of pensioner/family pensioner. They, therefore, requested to- issue a Standard Operating Procedure (SOP) for streamlining the process of starting of Family Pension. |
DOPPW ts working on simplifying and re-writing of Rule 50 (Family Pension). Also, short videos are being released to make the family pensioners aware of the process and relevant documents.
[Action: D/o Pension & Pensioners’ Welfare] |
| Department of Posts | ||
| 3. | Department of Posts should opt one of the two available options i.e. BHAVISHYA Portal & SAMPANN Portal as soon as possible for smooth settlement of Pension cases. | It has been decided by the Department of Posts that entire exit management (eight such type of exits i.e. retirement, VRS, removal etc.) of an employee from service will be carried out through this Department’s computerized automatic Module i.e. Exit Management Module. This in-house application of the Department will be operational by the end of this year. Till such time, the existing system will which is running smoothly without any problem. [Action: D/o Posts] |
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Controller of Defence Accounts (CGDA) |
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| 4. | Issues related to Digital Life Certificate (DLCs) especially for pensioners residing in foreign countries | For Pensioners residing abroad, the provision for submission of DLC through Indian Embassy is already available.
For extending the services of SPARSH to NRI and NDG pensioners, a dedicated email id has been created. The new email ID is as [email protected]. For continuation of pension, NRI/NDG pensioner can furnish his lite Certificate through the said email id. Requests of annual Identification of NRI SPARSH pensioners received in this email arc Hence, the item may be treated as closed. |
| 5. | Issues related to policy matter of One Rank One Pension (OROP) | MoD letter No. 1(2)/2023/D(Pen/Pol) dated 10th Juty 2024 and subsequent letter dated 4th September, 2024 for OROP-III was issued by Ministry after deliberation & detailed/ discussion with all stakeholders. It is reiterated that the scheme of OROP has been upheld by Hon’ble Supreme Court also.
Hence, the item may be treated as closed. |
| 6. | Issues of restoration of commutation of pension (delayed restoration due to data mismatch or missing data on SPARSH portal) | After receiving actual date of payment of CVP and start date of recovery of commutation from banks, the start as well as restoration date of commutation recovery has been updated in SPARSH.
Pensioners have facility to raise grievances for correct date of restoration. After due verification, such requests arc being updated and excess recovery of commutation, if any, is also being refunded to the pensioners’ account. In the cases where Banks have expressed their inability to share date of restoration due to non-availability of old records pertaining to manual period, restoration date on account of commutation is being considered as per provision contained in DP&AR OM dated 10.07.1980 (available at GoI, Decision No. 1 below Rule 10 A of CCS (P) Rules 2021) read with Para 3 of DoP&PW OM dated 22.08.1990 [available at GoI ID No. 3 below rule of CCS (Commutation of Pension) Rules 1981]. Incidentally, there are approx. 12000 cases where restoration date is missing. Hence, the item may be treated as closed. |
| 7. | Issues relating to non- payment of additional pension.
To issue FAQs on the issue being raised by Pensioners on migration of their pension disbursal from bank to SPARSH. |
Instructions for payment of additional pension Hence, the item may be treated as closed. Compilation of FAQs on the issues is under process and will be issued in due course. [Action: Controller General of Defence Accounts] |
| Department of Telecommunications | ||
| 8. | Extension of SAMPANN portal of DoT to the department of Posts and sending of reminders a DLCs on monthly basis creating. confusion among pensioners | The O/o CGCA made the presentation to Member, Postal Services Board and Senior officials of Department of Posts regarding adoption of SAMPANN and its benefits. However, DoP has intimated vide letter dated 29.05.2025 that DOP has decided to develop a new Pension Management Solution, instead of adopting the SAMPANN solution or Bhavishya as directed by Secretary (P), DoPPW.
It was already clarified by Jt. CGCA, O/o CGCA (DOT) during the SCOVA meeting that an additional facility is being provided to the Pensioners to update their DLC in any month of the year as per their convenience. It is only a reminder SMS which is sent periodically to the Pensioners. However, pensioners have the facility to update their DLC anytime as per their convenience. Hence, the item may be treated as closed. |
| Ministry of Health & Family Welfare | ||
| 9. | Adequate manpower posting at wellness centers. | Rationalization of staff across Wellness Centres is undertaken periodically based on daily footfall. |
| Opening of new WCs at Pune, Bengaluru, Balasore, Nagpur, Chennai, Puducherry and Jammu | 29 new wellness centers are sanctioned across various cities including two, viz., Shivmogga & Mangaluru, in Bangalore and two extension counters at Hubli & Sahakarnagar to full-fledged Wellness Centres. Already 09 wellness centers in Pune, 11 WCs in Nagpur, 14 WCs in Chennai, 01 WC in Puducherry are functional. Further, as per OM dated 22.12.2025, more Pvt. HCOs will be able get empanelled under CGHS in tier II and III cities which will ensure adequate access to patient care for CGHS beneficiaries in the state. | |
| Opening of a polyclinic at Jammu with testing lab facilities | Establishment of polyclinic and Lab services at Thanser Jammu South, is under consideration.
[Action: M/o Health & Family Welfare/CGHS] |
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| In addition to the, empanelled lab already available, setting up of a diagnostic lab | ||
| Timely payment of bills of the vendors | ||
| Empanelment of private hospitals at the district H.Q. (Pune and other places) under CGHS | CGHS Directorate monitoers the pendency on regular basis with Zonal/Additional Directors to censure adherence to these timelines. Further, the credit bills of pensioners are processed on the newly revamped TMS (Transaction Management System) 2.0, effective since October 13, 2025, for faster tracking and settlement of private HCO bills | |
| Continuous supply of life saving medicine | Ministry has recently notified comprehensive Drug Procurement Policy on 15 January 2026, to ensure uninterrupted availability of medicines at CGHS Wellness Centres | |
| Extending the services of CGHS to employees of Central Offices which may have account Government closed on of administrative restructuring, | CGHS was requested to examine this request.
[Action: M/o Health & Family Welfare/CGHS]
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| Reduction in delay in release of medical reimbursement claims | Timely settlement of medical reimbursement claims is a priority for CGHS. Claims are processed through an online system to ensure transparency, tracking, and faster disposal. In Addition, clear timelines have been prescribed for settlement of claims of treatment undertaken by pensioner beneficiaries at Private non-empanelled hospitals. The beneficiaries can track their MRCs on new MRC CGHS portal and also on my CGHS 2.0 app. | |
| Improvement of the existing infrastructure like buildings and facilities of WCs (Chennai, Bengaluru and Nagpur) |
CGHS was requested to examine this request.
[Action: M/o Health & Family Welfare/CGHS] |
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35th SCOVA meeting – Annexure-II New Agenda Items
COMMENTS