Procedure for uploading of Life Certificate by KVS Pensioners whose pension cases were processed through e-Pension and getting pension from Indian Bank
केन्द्रीय वियालय संगठन (मु.)/
Kendriya Vidyalaya Sangathan (HQ)
18 संस्थागत क्षेत्र/18 Institutional Area,
शहीद जीत सिंह मार्ग /Shaheed Jeet Singh Marg,
नई दिल्ली – 110016/New Delhi -110016
फ.110230(e-Pen)/3/2025/केविएस(मु०)/पेंशन/6541
दिनांक: 21.10.2025
The Dy. Commissioner/Director,
Kendriya Vidyalaya Sangathan
All Regional Offices/ZIETs
Sub: Procedure for uploading of Life Certificate for KVS pensioners getting pension through Indian Bank (for SBI Pensioners, the earlier system will continue) whose pension cases were processed through e-Pension portal-reg.
Madam/Sir,
With reference to the subject cited above and letter dated 22.10.2024 in this regard, it is to bring your kind notice that the Annual Life Certificate in e-Pension portal for pensioners getting pension through Indian Bank is required to be submitted to Indian Bank. (Pension Disbursing Authority) in the month of November every year. Indian Bank will send alert through e-mail/SMS to all Pensioners on their respective e-mail IDs/ registered mobile numbers already available with Indian Bank as a reminder for submission of Life Certificate (copy of format attached).
The modalities/options similar to Central Government employees for submission of Life Certificate are available for KVS Pensioners as mentioned here: –
- Pensioners can submit Life Certificate online through Jeevan Pramaan Portal/Application:The process of submission of Digital Life Certificate through “Jeevan Pramaan” Portal/Application. UIDAI has provided details of all biometric devices, which are permissible for capturing biometrics of a person. Pensioners may visit the site www.uidai.gov.in to get information of all such devices. While submitting online Life Certificate, pensioner is required to select Indian Bank as Pension Disbursing Agency (PDA) as pension is being disbursed by Indian Bank irrespective of their Pension Bank Account. The name of KVS had also been added in the list of “Central Autonomous Bodies” in the Jeevan Pramaan Application.
- Pensioners can also submit Life Certificate through Doorstep Banking services.
- DSB Agent shall visit the doorstep of Pensioner to render the service. Service can be booked by the pensioner through any of the 3 channels. ie. Mobile App, Website or Toll-Free Number. Charges, if any, for this service will be borne by the Pensioner himself.
- Mobile App i.e. “Doorstep Banking (DSB)” can be downloaded from Google play store.
- Pensioners can access through Web Browser i.e. https://doorstepbanks.com/ & https://dsb.im fast.co.in/doorstep/login.
- Through toll free Number: – 18001213721, 18001037188
- Pensioner can also submit Life Certificate through Mobile App launched by India Post Payments Bank (IPPB). For leveraging this facility through Mobile, a pensioner has to download “Post info APP” from Google Play store.
- Pensioners can also submit Life Certificates using the Face Authentication technology system based on UIDAI Aadhaar Software whereby it is possible to generate a Digital Life Certificate (DLC) from any Android based smart phone by capturing the live photograph of the pensioner for online submission on the Jeevan Pramaan mobile application. The process flow for generating DLCs through Face Authentication is available on DoPPW’s Pensioners’ Portal -> Jeevan Pramaan Process flow of face authentication technique for DLC generation.
- Apart from the above options, the following options are also available to the e-Pensioners to upload Life Certificate in e-Pension portal of Indian Bank through any unit of KVS, the steps are as under: –
- Pensioner can approach (along with necessary documents i.e., PPO/Aadhar/PAN) to any unit of KVS viz Kendriya Vidyalaya/Regional Offices/ZIET/K VS(HQ) irrespective of their place of retirement.
- The proforma of Life Certificate to be uploaded in e-Pension portal is attached.
- Proforma should be filled and signed by the Pensioner.
- Life Certificate proforma should be verified from the data available in e-Pension portal like photograph, signature, Aadhar and PAN of pensioner and signed by the Head of the Unit of KVS i.e Principal/Director/Dy. Commissioner.
- Filled Proforma should be scanned and uploaded through “Upload Life Certificate” Menu available in portal.
- After receipt of Life certificate in e-Pension portal, the same will be digitally signed and transmitted to CPPC of Indian Bank by the Authority, who digitally singed PPO.
- Pensioners those having Pension Account with Indian Bank, the following option are also available to them in addition to above options:
- Pensioners can submit Life Certificate by visiting any Indian Bank Branch.
- Video Life Certificate facility has also been implemented by Indian Bank. Pensioners can submit Life Certificate through this mode by visiting Bank Website: www.indianbank.in -> Useful Links Online Services -> Online Video Life Certificate Submission.
Further, in the case of any difficulty is faced by the Pensioner in uploading of Life Certificate, he/she may contact the nodal officer of the region concerned. The list of nodal officers is placed at Annexure ‘A’ for ready reference. The whole process of uploading and transmission of Life certificate should be completed before 30.11.2025. All KVs should be sensitized in this matter. No hard copy of Life Certificate will be entertained by the Pension Disbursing Authority i.e., CPPC, Indian Bank. Pensioners’ may be advised to remain vigilant in downloading any App and while submitting online Life Certificate so to avoid any cyber fraud.
All Deputy Commissioner/Director/Principal are requested to be sensitive to the issue and extend all required support to the visiting Pensioner.
IN CASE OF PENSIONER, WHO GOT RETIRED PRIOR TO 01.04.2023 WILL SUBMIT ANNUAL LIFE CERTIFICATE IN SBI THROUGH AVAILABLE MODES.
Hindi version follows.
Encl: As above.
Yours sincerely,
(Satya Narain Gulia)
Joint Commissioner (Fin.)
Copy to:
1. Assistant Gen. Manager, RGR, Indian Bank, Parliament Street, New Delhi-110001 for information and necessary action.
2. Assistant Commissioner (IT Cell), KVS (HQ), New Delhi with the request to upload the same on KVS Website “Announcement”.
Joint Commissioner (Fin.)
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